Help (FAQ)

No. Sharing or transferring your account to third parties is prohibited. Violating this rule is a breach of the Terms of Use and may result in permanent and irreversible account suspension. An account is bound to the user’s personal computer. To switch devices, you must request an HWID reset.

2. Can I use the software in an internet café or on public devices?

No. An account is intended strictly for use on a personal computer. Using the software in internet cafés or on shared/public devices is prohibited. Frequent HWID reset requests may be interpreted as account sharing and will lead to suspension.

3. Which operating systems are supported?

Only official stable versions of Windows 10 and Windows 11 that are still supported by Microsoft are compatible. The current list of supported versions can be found on Microsoft’s official website: Supported versions of Windows client

Windows Insider Preview builds and other operating systems are not supported.

4. How long does it take to get access after purchasing a subscription?

Once payment is successfully completed, download access is granted automatically. Please note: payment processing time depends on the chosen payment method. Purchases made through resellers may also depend on the processing time of the reseller.

5. What happens if the game updates and the software stops working?

The software is updated to maintain compatibility with the latest game versions. In the event of a major game update, temporary disruptions may occur. Developers will fix the issue as quickly as possible. If the fix takes longer, subscribers will receive compensation. The current status of the software is published on the forum and in official social media channels.

6. Is there a free trial available?

No. Free trial versions of the software are not provided. A user may purchase a subscription for any of the available terms.